Businesses today face a considerable challenge to effectively optimize their IT infrastructure and related operations and deliver ever-improving service levels to meet and go beyond the expectations of their business-users without compromising on quality and security. More and more companies are turning towards Infrastructure Management Service as the answer to this need.
Remote Infrastructure Management at one level is an alternative to existing sourcing models of Infrastructure Management Services. Remote Infrastructure Management services consist of remote (outside the physical premises of a company’s facilities) monitoring and managing the infrastructure components and taking practical steps and remedial actions across the IT landscape. The Remote Monitoring and Management is undertaken through a blend of offshore/near-shore/global delivery center which is often termed as an Operations Management Centre (OMC), where expert staff of a service provider monitor and manage the infrastructure, ensuring uptimes and availability.
Over the past few years, the infrastructure outsourcing industry has witnessed substantive shifts - average deal values have reduced by nearly 70 per cent, deal durations shortened by approximately 20 per cent, and offshore vendors are entering the “top 100 deals ” league tables - all this while the overall market continues to grow. The global Remote Infrastructure Management (RIM) industry has grown at more than 80 per cent CAGR from US$2 billion in 2006 to US$6 billion to US$7 billion in 2008. India has been a major beneficiary of this shift. By increasing RIM services, the Indian IT industry is moving towards becoming a fully integrated service provider,” Mr Som Mittal, President, Nasscom, said. Key drivers behind these shifts include enterprise customers that seek to enhance service and performance levels while exploring innovative delivery models to reduce costs, technology that has enhanced infrastructure efficiency and management and maturing offshore capabilities.
Indian IT firms realize they can no longer just look at point products. The trend is to work with networking vendors that offer:
· Secure and scalable infrastructure
· World-class service and support
Outsourcing
Here are seven reasons why you should outsource your IT infrastructure management to someone on the other side of the planet (other than the fact that it’s up to 10-fold cheaper
1. Expertise: Increased automation with integrated tools provides a common framework for operations
2. Best practices: Vendors work with multiple enterprises. There's a cross-pollination of ideas, learning and best practices.
3. Quality: The infrastructure services provider is the specialist. It's his core business.
4 Scalability: Let the supplier absorb the peaks and troughs of manpower needs.
5 Visibility: Greater reporting and control—online tools provide CIOs with greater visibility, real-time control, plus historical reporting.
6 The SLAs: Tough, precise service-level agreements in black and white, with penalty clauses for downtime.
7 Specialists on tap 24x7: Businesses don't have to worry about hiring, training, retaining and retraining ERP, Unix, database, web and other experts
According to a report released by Nasscom RIM as an industry could realize $26-28 billion in revenue by 2013, with India capturing as much as 50-55 per cent share of this. The majority of growth is likely to come from off shoring midrange services, and network towers, likely to account for about 70 per cent of the overall opportunity, during this time. In terms of industries, the banking, financial services, and insurance industries would lead this growth, followed by telecom.
HP expects growth in segments such as storage, networking and virtualization, where IT spends were likely to increase next year, whereas spending on hardware such as servers are expected to go down, it said at the HP Storage Works Executive Forum 2008 in Penang.
A report published by IDC Research says "Companies are spending less on servers overall, and they are consolidating their position on servers,”. It is made possible by Virtualization - a technology that creates several virtual machines from one physical machine, thus it drives costs out of business. It can also help to save more on power and cooling, and makes manageability and availability for business continuity better. It allows companies to better utilize their assets, which will increase their utilization.
IPSR helps the students to become a part of this RIM boom through our Learning Services division. RHCE course and certification would lead the students to a career in networking on Linux platform. We also provide CCNA and CCNP courses to bring students to the stream of WAN networking. These courses are real value and recession proof IT courses and provide excellent career opportunities for those who want to cash in on the RIM boom.
